End-to-end chat and call analytics for online stores.
AI analyzes every conversation and every call β no listening, no manual review.
Free trial Β· No card required Β· First insights in 1 minute
Managers work, leads come in β but you don't see what happens between the first inquiry and the sale.
Without analytics, you only see the result: sales dropped. But you don't see the cause: which managers aren't responding, where leads are stuck.
50 calls per day Γ 5 managers = 250 calls. You don't have time to listen to each one. Problems go unnoticed.
Instagram, Viber, Telegram β you don't see any conversations. A manager might respond in an hour, or might not respond at all.
Every interaction is analyzed across three key dimensions β so you know exactly where money is being lost.
See which managers are dropping the ball on communication
See where leads are stuck and sales are being lost
See where to intervene today, not in a month
AI analyzes Instagram, Viber, Telegram, WhatsApp, Messenger automatically
Automatic transcription of every call β no listening required
AI evaluates manager communication quality
Problem calls identified without manual listening
Integration with Binotel, Ringostat, Phonet, Unitalk
Everything a business owner needs to control the sales department β in one place.
See all client communication without reading every chat
One screen instead of ten meetings. Each manager's effectiveness
Get notifications when something goes wrong β before the crisis
AI analyzes for you. You just need to look at the dashboard
Answers to common questions about HAPP analytics
HAPP supports Instagram, Viber, Telegram, WhatsApp, Facebook Messenger. All conversations are collected in a single dashboard for analysis.
No. AI automatically transcribes every call, analyzes communication quality, and identifies problems. You just need to look at the dashboard.
AI analyzes response time, communication tone, sales script adherence, objection handling quality, and overall effectiveness working with the client.
These are three key dimensions: lead quality (how ready to buy), manager quality (how they work with clients), and sale quality (how close to the deal). Together they give the complete picture.
After connecting channels, analytics starts working instantly. You'll receive the first insights in less than a minute after the first interaction.
Yes, we use enterprise-grade encryption for all data. Your conversations are stored securely in compliance with GDPR and other privacy standards.
