AI dialog analysis

See how your managers really close
customers in chats

Upload history from Telegram, Instagram, WhatsApp, Viber β€”
AI analyzes every dialog and shows who sells and who loses leads.

Get a free audit

100 dialogs Β· First report in 24 hours Β· No credit card

Happ β€” chat analysis dashboard
Problem

You don't know what's happening in your chats

Until you see how your team talks with customers, you can't control conversion.

23% of messages go unanswered

Customer writes on Instagram, then Viber β€” the rep doesn't see it. Hot lead goes to a competitor.

You don't know why sales slip away

You have numbers, but not the substance of the talks. Who's selling and who's brushing clients off β€” unknown.

Scripts aren't being followed

You wrote the script and trained your team β€” but checking 100% of dialogs by hand is impossible.

Capabilities

What sales owners actually get

A full picture of chat quality β€” no manual checking. AI reads every dialog and shows who's really selling.

Today Β· 142 dialogs Score
100 50 0
avg 66
92
Sarah K.
78
Andrew M.
67
Irene S.
54
Peter V.
41
Michael L.
Leader Average At risk
5 / 8 managers

Score for every manager

AI evaluates every dialog against 10+ criteria: response speed, script adherence, objection handling, closing for action.

MK
Ready to order β€” send payment details
no reply Β· 4 hrs
Lost lead Β· $320

Lost-lead detection

AI finds dialogs where the customer was ready to buy but the rep didn't close. With quotes β€” so you can bring them back into the funnel.

+18% vs market

Team and industry benchmark

Who's leading, who's falling behind β€” and how your conversion compares to the industry.

Connect without developers

CSV export or ready-made messenger integrations. First report β€” in 24 hours.

Weekly report
Mon, 09:00
Dialogs 1,248
Team score ↑ 72
Lost leads 14
Open report

Weekly email reports

Monday digest: key numbers, top and bottom managers, recommendations.

Your own scripts and KPIs

Upload your own sales checklist β€” AI checks adherence in every dialog. Custom metrics, alerts, and benchmarks tuned to your business.

Greeting per script
98%
Needs discovery
84%
Objection handling
61%
Closing for action
47%
How it works

Get started in 3 steps

From connecting to your first report β€” in 24 hours.

1

Connect or upload

Telegram, Instagram, WhatsApp, Viber, Facebook β€” one click. Or upload a CSV export.

2

AI reads every dialog

Sentiment, funnel stages, script adherence, missed leads β€” broken down per manager.

3

Get a report with recommendations

Scoring, top lost deals, team benchmark, and exactly what to improve to lift conversion.

Integrations

Works with your channels

Messengers, CRMs and chat platforms β€” sync happens automatically.

Telegram
Instagram
WhatsApp
Viber
Facebook

SalesDrive Β· KeyCRM Β· NetHunt Β· Bitrix24 Β· Pipedrive Β· Google Sheets Β· Intercom

Pricing

Choose your plan

Transparent pricing by dialog volume. Every feature available on every plan.

For small businesses
Mini Β· 1,000 dialogs
$99 /mo
Try for free
  • All messenger channels
  • UA / EN analysis
  • Manager scoring
  • Team benchmark
  • Weekly email reports
  • CRM integration
For growing teams
Basic Β· 5,000 dialogs
$299 /mo
Try for free
  • All messenger channels
  • UA / EN analysis
  • Manager scoring
  • Team benchmark
  • Weekly email reports
  • CRM integration
  • Custom KPIs and scripts
  • Automatic alerts
For sales departments
Pro Β· 15,000 dialogs
$599 /mo
Try for free
  • All messenger channels
  • UA / EN analysis
  • Manager scoring
  • Team benchmark
  • Weekly email reports
  • CRM integration
  • Custom KPIs and scripts
  • Priority support
For large organizations
Unlimited dialogs Enterprise

Custom

  • Unlimited dialogs
  • Dedicated account manager
  • QA process training
  • 24/7 support
  • Advanced analytics
  • White-label solution
  • Custom models
  • SLA guarantees
  • On-premise deployment
  • API access
  • Contact us
    FAQ

    Frequently asked questions

    Answers to common questions about chat analysis

    Is it safe to upload chat history?

    Yes. All data is encrypted (AES-256) in transit and at rest, accessible only to your team. GDPR-compliant, data stored in EU, we sign NDA and DPA.

    Which messengers can I upload from?

    Telegram, Instagram Direct, WhatsApp Business, Viber, Facebook Messenger. Plus CSV or JSON exports from chat platforms (KeyCRM, NetHunt, Intercom, Bitrix).

    Do I need a separate HAPP subscription?

    No. If you already use our chat module β€” chat analysis is included inside the platform. You can buy a standalone analytics subscription if your chats are in another service.

    How long does analysis take?

    Up to 1,000 dialogs β€” 15–30 minutes. Large batches (10,000+) β€” a few hours. Email and in-platform notifications when your report is ready.

    Can I set up custom KPIs and scripts?

    Yes. Upload your sales script or checklist β€” AI checks adherence in every dialog. Custom metrics available starting from the Basic plan.

    What's included in the report?

    Scoring per manager, top lost leads with reasons, response heatmap, script adherence percentage, team and industry benchmark, training recommendations.

    Ready to transform your customer calls?
    Get started in minutes!

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